Littleloom Return Policy
At Littleloom, we want you to be completely satisfied with your purchase. If you’re not happy with your order, we offer a 7-day return policy. You have 7 days from the date of receiving your item to request a return.
Eligibility for Returns
To qualify for a return, your item must:
- Be in its original condition, unused, and with all tags attached.
- Be returned in its original packaging.
- Include proof of purchase, such as a receipt or order confirmation.
How to Start a Return
To begin the return process, please contact us at sales@littleloom.uk Once your return is approved, we will provide you with a prepaid return shipping label and instructions on how to send your package back. Items sent without requesting a return will not be accepted.
For any additional questions or concerns regarding returns, reach out to us at sales@littleloom.uk
Damaged or Incorrect Items
Please inspect your order upon arrival. If you receive an item that is damaged, defective, or incorrect, contact us immediately so we can make things right.
Non-Returnable Items
Certain items are non-returnable, including:
- Custom or personalized products
- Perishable items (e.g., food or flowers)
- Personal care products (e.g., beauty or hygiene items)
- Hazardous materials or flammable liquids
We do not accept returns on sale items or gift cards.
Exchanges
To exchange an item, you will need to return the original item and place a new order once your return is processed.
Refunds
Once we receive and inspect your return, we will notify you of the approval status. If approved, your refund will be processed to your original payment method. Please note that it may take some time for your bank or credit card company to process the refund.
